#
Email to ticket

Hi, how do I setup an email forward to automatically generate a ticket with the email content?

Asked 1 year ago on June 23, 2020 5:56 AM Comments 7 times


  1. Generic placeholder image

    Hetul replied

    Hi Anthony,

    IMAP feature released in beta. :)

    You can got to settings -->mail settings -> IMAP

    Regards,
    Desky Support
  2. Generic placeholder image

    Web Experience replied

    Thank you

  3. Generic placeholder image

    Hetul replied

    Sure. I'll let you know once we release it for beta test.

    We'll be having IMAP integration for Inbound email and generate tickets from it.

    Regards,
    Desky Support
  4. Generic placeholder image

    Anthony Froon replied

    Great, happy to help testing

  5. Generic placeholder image

    Hetul replied

    Hi Anthony,

    Welcome to Desky.

    Email forwarding feature is under testing. It will be released under 2 weeks. 

    Regards,
    Desky Support
Recent Tickets
TinyMCE code highlight... 2 months ago on July 14, 2021 5:02 PM After-hours chat response... 11 months ago on September 24, 2020 4:48 PM Open Tracking 1 year ago on August 3, 2020 6:58 AM Available languages... 1 year ago on July 20, 2020 10:42 AM Email to ticket 1 year ago on June 23, 2020 5:56 AM Is Desky available in Spa... 1 year ago on June 9, 2020 8:35 AM